We commission exciting artists from across the USA to develop products directly for the handbell community, working with them to design each piece individually. Each piece is handcrafted according to our exacting standards, resulting in a one-of-a-kind gift you just can't find anywhere else. This collection is a labor of love, and we look forward each year to sharing our creations with you. Enjoy, and happy ringing! -Susan Berry Handbell Services, Inc. 1213 Mason Street Dearborn, MI 48124 1-800 37-BELLS (phone) (313) 278-5229 (fax) www.handbellservices.com (main website) You can write us an e-mail here: info@handbellservices.com Shipping Information: Alaska, Hawaii and other US territories, Canada, APO and other Foreign Countries will be shipped via USPS First Class Mail. The cost of shipping to addresses outside the United States will be the US Postal Service rates, and must be assessed when we receive your order and determine the weight and size of your package. Please call if you have questions about this cost at 800 372-3557.. We ship via UPS and the US Postal Service. Because both have raised or will be raising their rates in 2008, we have increased and will increase our previous rates accordingly. Next day and 2nd day delivery incur additional charges -- but we always ship small packages of sheet music and approval music in a US Postal Service Flat Rate mailer, which is less expensive than UPS. Our minimum shipping weight for the USPS is 4 ounces. Call us for the expense/savings details at 800 372-3557 if these details are important to you. Heavy and bulky packages -- for example, music binders or acrylic stands -- may have additional UPS charges added because of weight/volume. Our normal shipping charges are for routine UPS/USPS shipping, which accounts for the vast majority of packages shipped. During November and December, our orders tend to ship within 3-4 business days. If you need rush handling or delivery, please contact Handbell Services directly. There is a $5.00 charge for same day processing. As of May 15, 2007, our rates are: UPS domestic shipping, insurance, and handling charges within the contiguous 48 states: Orders up to $14.99 ........................$7.50 $15 to $34.99..................................$8.50 $35 to $69.99..................................$9.50 $70 to $99.99..................................$10.50 $100 to $199.99..............................$13.00 $200 to $299.99.............................$15.00 $300.00 and over............................$17.00 A $3.50 handling charge is included within this shipping price for every order. An additional surcharge, which is currently $2.50 for residential addresses and $1.55 for commercial addresses, is being assessed by UPS for many rural or out-of-the way addresses to reflect the increased costs of gasoline and delivery. This shipping surcharge will be added after your order is received, and will not be reflected in your order totals. If you have any questions regarding these charges, or require specific rate information for your area, please contact Handbell Services directly. Gift Wrap For your shopping convenience, some items can be gift-wrapped for a cost of $4.00 per item. If you would like to have your item(s) gift-wrapped, simply click on the Gift-Wrap option, if there is one, before you click the "buy now" button for the item. Gift-wrapping may not be available for some items. If you are purchasing an item that can be gift-wrapped, the Gift-Wrap option will be noted on the item's description page. If you do not want your item wrapped, do not select the Gift-Wrap option. Return Information: Returns are accepted within two weeks of receipt. For returns and/or damaged goods, please call for instructions. Shipping charges are non-refundable.